Last Updated: February 10, 2026
By accessing, browsing, or using any services, websites, applications, or products provided by Neural Operations & Holdings LLC ("Neural Operations," "NeuralOps," "we," "us," or "our"), including but not limited to Echo AI, Neural Connect CRM, and any related services, platforms, APIs, or features (collectively, the "Services"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms applicable to specific Services.
IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICES AND DELETE ANY ACCOUNTS YOU HAVE CREATED.
These Terms constitute a legally binding agreement between you and Neural Operations. We reserve the absolute right to modify, amend, update, or replace these Terms at any time, at our sole discretion, without prior notice. Such modifications will be effective immediately upon posting to our website or Services. Your continued access to or use of the Services after any such modifications constitutes your acceptance of the modified Terms. You are responsible for regularly reviewing these Terms. If you do not agree with any modification, your sole remedy is to discontinue use of the Services.
ARBITRATION NOTICE: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read Section 11 carefully.
Neural Operations provides AI-powered business solutions, software, and technology services, including:
We reserve the absolute right to modify, suspend, discontinue, or terminate any aspect, feature, or the entirety of the Services at any time, temporarily or permanently, with or without notice, with or without cause, and without liability to you or any third party.
The Services are provided on an "as is" and "as available" basis. We do not guarantee continuous, uninterrupted, secure, or error-free operation.
To access certain features of the Services, you must create an account and provide accurate, current, and complete registration information. You agree to:
You are solely responsible for any and all use of your account, and we shall not be liable for any loss or damage arising from unauthorized use of your account due to your failure to maintain security.
You must be at least 18 years old or the age of majority in your jurisdiction, whichever is older, to create an account and use the Services. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding contract.
If you are using the Services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" refer to both you as an individual and the entity you represent.
We reserve the absolute right to suspend, disable, restrict, or terminate your account, access to the Services, or any feature thereof, at any time, with or without notice, with or without cause, and without liability to you or any third party, including but not limited to:
Upon termination or suspension, your right to use the Services immediately ceases. We may delete your account and all associated data without liability.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
By using the Services, you acknowledge and consent to our collection, processing, storage, and use of extensive data, including but not limited to:
We use collected data for multiple purposes, including but not limited to:
We implement commercially reasonable security measures to protect your data, including encryption, access controls, and security audits. However, NO METHOD OF TRANSMISSION OR STORAGE IS 100% SECURE. You acknowledge and accept that:
We may share your data with third-party service providers, including but not limited to:
These providers are bound by confidentiality obligations, but we are not responsible for their data practices. You should review their privacy policies independently.
We may also disclose your data: (a) to comply with legal obligations, court orders, or government requests; (b) to enforce our rights or defend against legal claims; (c) in connection with a merger, acquisition, or sale of assets; (d) with your consent; or (e) as otherwise permitted by law.
We retain your data for as long as your account is active or as needed to provide Services. Even after account deletion, we may retain certain data for legal, regulatory, security, fraud prevention, or legitimate business purposes, including backups, archives, and logs. Anonymized or aggregated data may be retained indefinitely.
Subject to applicable law and verification of your identity, you may have certain rights regarding your personal data. See our Privacy Policy for more information. We reserve the right to deny requests that are excessive, frivolous, or prohibited by law.
All content, features, functionality, technology, software, algorithms, and materials available through the Services, including but not limited to:
are the exclusive property of Neural Operations & Holdings LLC and/or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
No right, title, or interest in any proprietary materials or intellectual property is transferred to you by accessing or using the Services. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our proprietary materials except as expressly permitted in these Terms.
Our AI models, including Echo AI, are proprietary and represent significant investment in research, development, and proprietary innovation. You explicitly acknowledge and agree that:
You retain ownership of content you upload, create, or submit through the Services ("Your Content"). However, by providing Your Content, you grant Neural Operations a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free, fully paid-up license to:
You represent and warrant that: (a) you own or have all necessary rights to Your Content; (b) Your Content does not infringe any third-party rights; (c) you have obtained all required consents to upload Your Content; and (d) Your Content complies with all applicable laws.
Content generated by Echo AI or other AI features ("AI-Generated Content") is provided "as is" for your use. You acknowledge and agree that:
You shall not:
If you purchase any paid services:
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, NEURAL OPERATIONS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES.
ECHO AI AND ALL AI FEATURES ARE PROVIDED FOR INFORMATIONAL AND ASSISTIVE PURPOSES ONLY. YOU ACKNOWLEDGE AND AGREE THAT:
While we strive to provide reliable Services, we do not guarantee 100% uptime. The Services may be unavailable due to maintenance, updates, technical difficulties, internet disruptions, or other factors beyond our control. We are not responsible for any loss or damage resulting from service interruptions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEURAL OPERATIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED $0. NEURAL OPERATIONS SHALL HAVE NO FINANCIAL OBLIGATION OR LIABILITY TO YOU UNDER ANY CIRCUMSTANCES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You expressly acknowledge and agree that use of the Services is at your sole risk. You assume full responsibility for all risks associated with using the Services, including but not limited to risks related to data loss, security breaches, AI inaccuracies, business decisions based on AI recommendations, and interactions with other users.
You agree to indemnify, defend, and hold harmless Neural Operations & Holdings LLC, its parent, subsidiaries, affiliates, officers, directors, employees, agents, partners, licensors, service providers, contractors, and representatives (collectively, the "Neural Operations Parties") from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees, expert fees, and litigation costs) arising out of or related to:
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with our defense of such claims.
This indemnification obligation will survive termination of these Terms and your use of the Services.
Either party may terminate this agreement at any time. Upon termination:
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW DISPUTES BETWEEN YOU AND NEURAL OPERATIONS WILL BE RESOLVED.
These Terms and any disputes arising from or relating to these Terms or the Services shall be governed by and construed in accordance with the federal laws of the United States and the laws of the State of South Dakota, without regard to its conflict of law provisions.
YOU AND NEURAL OPERATIONS AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, EXCEPT AS PROVIDED BELOW.
Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, if applicable, its Supplementary Procedures for Consumer-Related Disputes. The arbitrator shall have exclusive authority to resolve all disputes, including the scope and enforceability of this arbitration agreement.
The arbitration will be held in Box Elder, South Dakota or, at your option, conducted online or by telephone. Each party shall bear its own costs and fees.
Exceptions: Either party may bring a claim in small claims court if it qualifies. Additionally, either party may seek equitable relief in court for infringement or misuse of intellectual property rights.
YOU AND NEURAL OPERATIONS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING.
UNLESS BOTH PARTIES AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.
YOU AND NEURAL OPERATIONS HEREBY WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.
Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred.
You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. The notice must include your name, address, email, and a clear statement that you wish to opt out of arbitration. Send to: neuralops@neuralops.biz with subject "Arbitration Opt-Out".
You agree to comply with all applicable local, state, national, and international laws and regulations when using the Services, including but not limited to:
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a notice on our website. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
Neural Operations & Holdings LLC
Box Elder, South Dakota
Email: neuralops@neuralops.biz
Website: https://neuralops.biz
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.